Delivery Info
EK Curtain provides custom made curtain, so we need to take 2 weeks for production. One completed, we will deliver product to you by the following options:
Normal Postage
Self-Collection
This is estimated to receive your product within 3 weeks times.
Normal Postage
- Delivery takes 2 - 3 working days from the dispatch date via Singpost standard mail.
- Delivery untraceable.
- Item is delivered to your mailbox, and it may be dropped at your door if the mailbox is full.
- Free Shipping Fee
- We will not be held responsible for any lost-in-mail & mistakes made by the Post Office or incorrect information provided by client as a result of normal postage.
- In cases of lost-in-mail for normal postage, we will do our best to coordinate and follow-up with Singpost for the retrieval of the parcel.
- Delivery takes 2 - 4 working days from the order dispatch date via Singpost local registered mail.
- Delivery is trackable. We will email the tracking number to the customer for delivery tracking
- Customer or addressee (anyone living at the address) will be required to sign for the package at the door.
- There is a one time charge of $2.24 on top of standard postage for registered mail.
- A notification slip will be left either at the door or in the mailbox if there is no one at home/office.
- We will not be held responsible for any lost-in-mail & mistakes made by the Post Office, couriers or incorrect information provided by client, whilst we use quality carriers, errors may still occur.
Self-Collection
- Self-collection will be at NTUC, Bedok North Road
This is estimated to receive your product within 3 weeks times.